Residential Delivery Division

Partner with AIT’s Residential Shipping Team for Customized Residential Delivery Services

Our tenured residential delivery services professionals will help you wow customers with high-quality home shipping services

Whether you’re offering e-commerce goods or home deliveries of store-bought items (or both!), expert residential delivery service experiences are crucial to customer satisfaction. 

And as fast, affordable direct shipping becomes a basic consumer expectation, the need for reliable home shipping services is only increasing. 

That’s why so many brands are choosing to team up with proven residential shipping and home shipping services professionals, like AIT. 

Enjoy 24/7 customer service from a dedicated home shipping services team

Take advantage of time-tested residential shipping experience

Founded more than 15 years ago, AIT’s home shipping services team manages direct-to-consumer shipments for some of the best known names in retail. 

In addition to handling residential shipping across all U.S. ZIP codes, our dedicated home shipping services team provides time-tested residential delivery services expertise across nearly every distribution channel and facet of the retail industry, from consumer to B2B retail logistics, including the hospitality and medical sectors.

Residential Shipping Commodities

Specialized B2B Logistics Services

Residential Delivery Services Distribution Channels

Trust our commitment to partnership, customer service

AIT helps our clients do more than deliver great customer experiences: we partner with you to make sure your home shipping services plans are tuned to help you achieve your ultimate business goals. 

Our dedicated residential shipping team will provide your organization with finely orchestrated, well-structured onboarding, including defined metrics and goals, proactive communication, document management services and much more:

  • 24/7 support for you and your customers
  • Live bilingual online chat, SMS support
  • Customizable standard operating procedures
  • Weekly co-management touchpoints

Count on best-in-class home shipping services technology 

AIT’s portfolio of innovative shipping and residential delivery services technologies all work together to help make sure each of your experiences are flawless. 

Our home shipping services experts work together with AIT’s dedicated IT team to create streamlined processes customized to meet your specific needs, featuring:

  • Online cloud-based order entry and tracking
  • Full visibility and tracking for your customers (web, smartphone, email, SMS/text)
  • Full EDI/API support
  • Standard and customized web services integration
  • Custom API development
  • Proprietary mobile delivery and assembly scheduling app (iOS and Android)
  • Route optimization and real-time route execution planning
  • Customizable reporting and dashboards
  • Customized and automated business intelligence
  • Fully redundant data centers

Consumer-facing mobile app

Using our proprietary final mile logistics app, your customers can schedule same-day store to home delivery, and assembly, for virtually any retail product throughout the United States, including:

  • Indoor and outdoor furniture
  • Fitness equipment
  • Grills 
  • Home electronics
  • Cribs
  • Flooring
  • Home improvement products
  • Housewares
  • And much more!

Get orders directly to your consumers, quickly and reliably.

Learn more

Differentiate your business with white glove shipping.