Stand Out with Quick, Dependable Appliances Delivery
AIT’s appliances shipping solution makes it easy, affordable to ship appliances anywhere
Whether you’re an online retailer or a brick-and-mortar business, AIT’s cost-effective, tailored appliances shipping plans, multiple service levels and convenient scheduling and communication options will delight you—and your customers.
When you partner with the appliances delivery pros at AIT, your customers enjoy more visibility into their shipments, which leads to higher satisfaction, long-term brand loyalty and, ultimately, a healthier bottom line for your organization.
Read on to learn more about how we make it easier than ever to ship appliances.
What service levels does AIT offer for appliances delivery?
Whether you need to ship appliances to businesses or consumers, AIT offers five levels of high-quality service:
Basic
Delivery outside the ground-floor entrance
Threshold
Delivery across the first ground-floor threshold
Room of Choice
Delivery to consumers preferred residential space, including one flight of stairs
Unpacking, debris removal
White Glove Ultimate
Unpacking, installation, assembly or set up, debris removal
What is the size of AIT’s appliances delivery network? How much experience does AIT have with appliances shipping?
AIT has more than 40 years of experience, and our appliance delivery network extends to all U.S. zip codes and across nearly every distribution channel.
What support services does AIT offer?
Beyond simply shipping appliances for you, our team can provide your organization with intensive, structured onboarding, defined metrics and goals, consistent communication, document management services and much more, including:
- Installation
- Reverse logistics, including existing appliance removal and warranty exchanges
- 24/7 support access for you and your customers
- Live, bilingual online chat
- SMS support
Does AIT appliances delivery include oversized-item surcharges?
No! When you partner with AIT to ship large packages, including bulky, oversized parcels, you never have to deal with surcharges. And we don’t require signatures or appointments either. Learn more about our large parcel delivery services.
Do AIT appliances delivery services include customer communication/updates?
Yes! We built our appliances shipping solution with your customers in mind, so not only can you send shipment status updates at the touch of a button, your customers can schedule appointments via text, and much more:
Included Communications
- Online scheduling with click-to-chat option
- Email alerts
- Shipment tracking
- MyAIT customer portal
- IntelleCall outbound automated phone system
- Bilingual live chat
- Postcard notification
- SMS/text notification