Quality Assurance: Setting the Stage for Customer Delight
AIT’s core values drive us to consistently earn our customers’ trust by delivering quality service.
That’s why our global team has developed an integrated, network-wide approach to providing world-class logistics and service experiences at every touchpoint.
Read on to learn more about AIT’s quality assurance methods and commitment.
When an institution makes organized efforts to prevent mistakes and improve its products or services, those efforts are called quality assurance. Experts trace the quality assurance thought process back to medieval Europe or even ancient Egypt.
While quality assurance is process oriented and focuses on defect prevention, quality control seeks to spot defects and is product oriented. At AIT, our team handles both.
AIT’s approach to quality emphasizes standardization, documentation and constant monitoring to ensure compliance and enable continuous improvement. It’s a comprehensive method that incorporates the following programs:
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