Grow Customer Loyalty with Industry-leading Residential Delivery, Home Shipping Services
Delight your customers with fast, flexible residential delivery options from home delivery logistics experts
As e-commerce continues to expand its share of retail sales, consumer expectations for seamless front-door delivery are on the rise. And as those expectations increase, so too does the need for high-quality home delivery services.
The AIT home delivery team offers fast and reliable home shipping services for any company sending goods directly to consumers, especially big-ticket residential delivery orders, like major appliances or exercise equipment. Our experts have the cross-vertical experience to make sure your shipments arrive on time and as expected.
AIT Home Delivery's end-to-end shipping solutions are customized to give businesses and their customers what they want, when they want it. Robust services and world-class technology support our omnichannel fulfillment model, resulting in exceptional customer experiences that inspire brand loyalty.
Explore AIT Home Delivery's home shipping services
AIT Home Delivery offers high-quality residential delivery in all U.S. zip codes across multiple service levels, from basic to concierge-level white glove packages. Our user-friendly online scheduling, customized assembly solutions, and vast home delivery logistics network makes it easy to satisfy your customers with fast, secure residential delivery.
We also provide an array of value-added services to complement our home delivery logistics options, including inventory management, reverse logistics and standard operating procedure development and management.
Customizable Service Levels
Basic
Delivery outside the ground-floor entrance
Threshold
Delivery across the first ground-floor threshold
Room of Choice
Delivery to consumer's preferred residential space, including one flight of stairs
Unpacking, debris removal
White Glove Ultimate
Unpacking, assembly or set up, debris removal
Provide clear customer communication
The AIT home delivery team built out our home shipping services with consumers in mind. That's why our residential delivery clients enjoy modern, convenient features like online delivery and assembly scheduling, and a system for customizable email, text and SMS notification.
Not only do our systems allow you to send shipment status updates at the touch of a button, your customers can also schedule appointments via text.
Tools like these give consumers more visibility into their shipments, providing a sense of reassurance—that leads to higher satisfaction, long-term brand loyalty and, ultimately, a better bottom line for your business.
Included consumer communications
- Proprietary scheduling and assembly app
- Online scheduling with click-to-chat option
- Email alerts
- Shipment tracking
- MyAIT customer portal
- IntelleCall outbound automated phone system
- Bilingual live chat
- Postcard notification
- SMS/text notification
Inform customers with automated phone calls, texts
With AIT's SMS notification system, your customers can text to track residential delivery shipments on the go and receive milestone updates right on their mobile device.
We can also automate—and customize—SMS messages for appointment scheduling and address changes. We'll let your know customers when their shipment is in transit, and also include a link to our tracking site.
And for a more personal approach to home delivery logistics, use the IntelleCall notification system to contact your customers with customized audio messages based on their shipment milestones.
Add AIT home delivery, seamless home shipping services to your winning team
When done right, residential delivery can help your business create lasting customer loyalty—but it also requires an experienced, dedicated logistics effort. When you partner with AIT for winning home shipping services, you'll give your customers the benefit of comprehensive white glove options and decades of logistics experience.
Contact an AIT representative to request a home delivery logistics quote today.