Stand Out with Seamless Furniture Delivery Services
Ship furniture anywhere in the nation—for less
From import management to warehousing to installation, it can be difficult to provide the high level of quality in a delivery experience that keeps customers coming back for more. That’s why so many businesses partner with the experienced, attentive professionals at AIT.
When you add our furniture delivery services to your offering, you can trust your items will arrive to your customers on time, in perfect condition and at a reasonable price. And that’s just the beginning.
Read on to learn more about how we make it easier than ever to ship furniture.
What service levels does AIT offer?
Whether you need to ship to businesses or directly to consumers, AIT offers five levels of high-quality service:
Delivery outside the ground-floor entrance
Delivery across the first ground-floor threshold
Room of Choice
Delivery to consumers preferred residential space, including one flight of stairs
Unpacking, debris removal
White Glove Ultimate
Unpacking, installation, assembly or set up, debris removal
What is the size of AIT’s delivery network? How much experience does AIT have with furniture delivery?
AIT has more than 40 years of experience helping customers of all sizes ship furniture, and our delivery network extends to all U.S. zip codes and across nearly every distribution channel.
What support does AIT offer for furniture delivery services?
Beyond simply helping you ship furniture, our team can provide your organization with intensive, structured onboarding, defined metrics and goals, consistent communication, document management services and much more, including:
- Warehousing and storage
- Inventory management
- Reverse logistics, including returns support
- 24/7 support access for you and your customers
- Live, bilingual online chat
- SMS support
Do AIT’s furniture delivery services include oversized-item surcharges?
No! When you partner with AIT to ship large bulky, oversized items, you never have to deal with surcharges. And we don’t require signatures or appointments either.
Does AIT offer customer communication/updates?
Yes! We built our furniture delivery services with your customers in mind. So, not only can you send them shipment status updates at the touch of a button, your customers can schedule appointments via text, and much more:
- Online scheduling with click-to-chat option
- Email alerts
- Shipment tracking
- MyAIT customer portal
- IntelleCall outbound automated phone system
- Bilingual live chat
- Postcard notification
- SMS/text notification