Reduce Growing Pains with Industry Leading Omnichannel Distribution Support
AIT's omnichannel services take the burden off your organization—offering warehousing, omnichannel fulfillment, customs support and much more
Omnichannel is steadily becoming the new norm in the consumer product and retail landscape, according to McKinsey.
But many organizations find the speed, complexity, and efficiency needed to succeed in omnichannel fulfillment daunting.
And that's why so many businesses work with AIT. Not only will we serve as the central hub for all your shipping needs, integrating seamlessly into your organization, our specialized approach and decades of experience allows us to support every element of omnichannel distribution solution.
From importing, warehousing and fulfillment to reverse logistics, our dedicated professionals manage the entire process to make sure your products arrive at their destination securely, on time, and on budget.
Omnichannel distribution is the integration of physical and online stores. A flexible option that enables businesses to offer a more seamless purchase experience, omnichannel fulfillment allows customers to either place orders online and pick up from a store or other physical location, have their purchase delivered or sign up for delivery while purchasing in store.
AIT creates custom solutions tailored to B2B and B2C business needs. Our full suite of services, supported by innovative technology, allows us to support a true omnichannel fulfillment and distribution model.
Our omnichannel services can include:
Our omnichannel services can include:
- Import via air or sea
- Full-service ground distribution
- In-house customs clearance
- Reverse logistics
- Final-mile delivery
- Customer service
- Onboarding
- Account management
- And more!
At AIT, we don't believe in one-size-fits-all solutions. That's why we'll design your delivery process to meet your unique needs. And you can always count on our dedicated customer service team and custom technology solutions to provide exceptional service and high-quality omnichannel distribution, with built-in benefits like:
- Dedicated control tower setup
- Customizable standard operating procedures
- 24/7 online tracking and tracing
- Customer- and consumer-facing customer service
- Live chat and SMS/text messaging
- Electronic document management