Healthcare Division

Make secure medical shipping simple with healthcare logistics management experts

Reduce waste, eliminate device damage with scalable medical logistics solutions from healthcare logistics experts

In the ever-evolving world of healthcare, the efficient and secure transport of medical supplies and equipment – in compliance with regulations and supported by the proper documentation – is paramount. That’s why many organizations are turning to freight forwarders with specialized solutions and support, like the healthcare logistics management experts at AIT.

AIT coordinates critical medical logistics shipments for customers ranging from hospitals to dental offices.

  • Core carrier relationships for increased capacity access
  • Customer-collaborative standard operating procedures
  • Highly specific delivery coordination with your field service engineers
  • Dedicated control tower with 24/7 customer service


Count on consistency with AIT’s dedicated medical shipping control tower

Our healthcare logistics control tower team is your single point of contact, serving as advisors and consultants, building the perfect plan for your needs, presenting a professional front to your customers, and providing day-to-day shipment supervision and operations expertise across every aspect of your supply chain. 

  • Global partner management 
  • Customized standard operating procedures  
  • Precise, proactive communication and coordination 
  • Safety huddles before hospital entry 
  • Coordinated delivery to accommodate field service engineer availability 
  • Pre-trip coordination and recognizance 
  • Delivery teams of as many as 16 individuals 
  • Script-adherence management
  • Day-to-day shipment supervision throughout project


Worldwide investment in medical logistics solutions

When you partner with AIT’s healthcare logistics management team, you gain access to our international network of logistics experts and resources—providing white glove delivery for sensitive equipment, product repackaging, reverse logistics, in-house customs brokerage, and more, including:

  • Strategic partnerships with certified carriers
  • Global quality standards and processes linked to state-of-the-art technology
    • Post-shipment debriefs with customer 
    • Quality checklist for every shipment
  • A global network of more than 150 locations


Leading medical logistics technology you can rely on

AIT’s portfolio of innovative transportation logistics technologies works together to make sure all of your shipping experiences are flawless.

Our medical logistics solutions experts work hand-in-hand with AIT’s in-house IT team to create streamlined processes, customized to meet your specific medical shipping needs and featuring:

  • Real-time tracking and tracing capabilities 
  • Automatic data integration with partners, payment agencies and suppliers
  • Industry-leading asset monitoring
  • Electronic proof of delivery
  • SMS/text message support option
  • White glove shipment options, including room-of-choice delivery and set up
  • Customizable email alerts tied to shipment milestones

Extensive medical logistics solutions made simple with quality customer service

With AIT’s healthcare logistics management experts on your team, you’ll always enjoy personalized, hands-on 24/7 customer service.

Add value with white glove delivery options.

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Customs support for medical shipping.

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