Explore our most frequently asked questions
From how to change your delivery date to specific assembly requirements, you can find the answers to your questions in the AIT Home Delivery FAQ.
Contact and Delivery
No, the pick-up of direct shipments is not allowed.
Yes; however this service is product, client, and location specific. An additional fee applies.
Yes; however, this service is product, client, and location specific. A fee may apply.
Yes, dimensions and weight are required for an adequate quote.
To contact AIT Home Delivery customer experience representatives outside of business hours, email [email protected].
Assembly and Installation
Yes. We can assemble a wide range of products across many different brands. Please have the product description and model info readily available when contacting us for a quote.
Yes, depending on the product, we provide warranties on our work, starting at 30 days to as much as one year.
Yes; however this service is product, client, and location specific.
Yes. They are also bonded and insured.
Yes; however, this service is product specific.
Yes, as long as it's a brand we support. Please call for a list of supported brands and additional information.
We gather your availability in conjunction with our technicians and will schedule your delivery for the most accommodating time possible.
The cost will vary depending on the product, make and model, and service area. Please call for more information.
No; however, this service may become available in the future.
Yes, we can assemble items such as trampolines, basketball systems, sheds smaller than 7’ x 7’, and non-gazebo shade structures; however, service availability may vary depending on the product make and model, the terrain or playing surface, and product size. For specifications, please call us.
Anchoring is included for inground basketball systems, play sets and some sheds. Anchoring can be added with an additional cost on gazebos, pergolas, and carports.
Discounts
We do not offer senior or military discounts.