Carrier Impact Updates

COVID-19 Information Hub: Home | Letter to Customers | Carrier Updates | Industry Alerts | Final Mile Delivery Update | AIT Office Statuses | Letter to Agents and Partners

As AIT’s transportation logistics experts continue to develop solutions for customers importing or exporting from affected regions, please note that the State Health Organization places shipment priority, including import customs clearance, on medical supplies.

Stay tuned for new key carrier schedules as they are made available. 

Click here to review ocean carrier updates

Click here to review EU border crossing times


Air Carrier Routes Suspended Due to COVID-19

Last updated:  March 27, 2020   10:10 AM CST 

As of March 27, all international flights to Russia suspended, including all cargo operations from the United Kingdom, until further notice. 

Air Bridge
All cargo routes to Moscow and then back hauls to Europe. Operations in Dallas and Los Angeles suspended until further notice.

Capacity is three weekly flights to Moscow and pricing is on a spot basis only.

Air Canada
Gradually suspending the majority of international and U.S. transborder flights by March 31 but will continue serving all provinces and territories of Canada after that date.

From April 1 through April 30, capacity is extremely limited and only priority pricing is available on the following six international destinations: London, Paris, Delhi, Frankfurt, Tokyo and Hong Kong.

View April North America widebody schedules here.

Air China
All passenger flights to/from China suspended until March 28

Air France
Reducing flights by 70-80 percent including the grounding of all Airbus 380s and Boeing 747s.

Flights to China suspended, including Hong Kong and Taipei.

No flights from Italy until early April.

Air India
All flights between India and Canada cancelled.

Air Indonesia
All flights between China and Indonesia until further notice 

Air Seoul
All flights to/from China until further notice

Service from New York to Spain via Mexico continues 

Alaska Air and Alaska Air Cargo
Effective March 25, will reduce flight schedules for April and May by approximately 70 percent. Click here for details.

Due to changing passenger travel demands, schedules are being adjusted frequently. Click here for details or visit  

All Nippon Airways 
Vietnam-United States flights reduced from daily to three per week 

American Airlines
Due to decreasing traffic, flights schedules change often. For details, visit the AA Cargo homepage or news alerts pages.

In April, will reduce international flights by 75 percent and domestic flights by 30 percent. Further reductions expected in May.

ANA Cargo
Temporarily reducing the number of flights between Hanoi and Tokyo from March 29 through April 24.

Suspended service to Wuhan, Chengdu, and Shenyang until March 28. Freighters operating on reduced capacity..

Austrian Airlines
All flights to and from Israel through March  

All Japanese routes suspended. All flights to Guilin, Changshan and Haikou suspended. Remaining flights under extreme backlog and servicing under express rates only. No new bookings accepted until backlog clears.

Suspending all international flight and cutting domestic capacity by 84 percent 

Bamboo Airways 
All flights to South Korea cancelled until further notice 

British Airways
All flights to and from Italy are cancelled until April 4. 

Cancellations will impact the following flights between March 16 and March 28:

  • 12 roundtrips from London Heathrow to New York JFK
  • More than 100 short-haul roundtrip flights from London Heathrow to countries including France, Austria, Belgium, Germany, Ireland, Switzerland
  • Seven short-haul roundtrip flights from Gatwick to France and Albania
  • Several short-haul roundtrip flights from London City to Germany

Bulgaria Air 
All flights between Sofia and Milan suspended through March 

Cathay Pacific and Cathay Dragon
Reducing flight capacity by 96 percent, in April and May.

Cathay Pacific will operate three flights per week to 12 destinations: London (Heathrow), Los Angeles, Vancouver, Tokyo (Narita), Taipei, New Delhi, Bangkok, Jakarta, Manila, Ho Chi Minh City, Singapore and Sydney.

Cathay Dragon will operate three flights per week to three destinations: Beijing, Shanghai (Pudong), and Kuala Lumpur. Click here for details. 

Cebu Pacific
Suspending all flights, domestic and international, until further notice

China Airlines
The following locations are under heavy backlog, as of March 20: Japan, Ho Chi Minh City and Jakarta.

Suspending operations from March 27 through April 15, with freighter capability available upon request. 

All flights to Manila suspended during Manila airport closure.

Delta Airlines and Delta Cargo
As of March 26, suspending all service level guarantees on DASH, DASH Heavy, DASH Critical and Critical.

Between March 22 and March 26, temporary embargo on all cargo shipments with an Orlando (MCO) origin or destination. New bookings will not be permitted, and shipments will not be accepted.

Cutting back capacity by at least 70 percent and reducing active fleet size by at least half.

For a current list of schedule changes and planned reinstatement dates, please visit the Delta News Hub or Delta Cargo Alerts.

Egypt Air
All flights to China until further notice. All flights to Saudi Arabia until further notice.

El Al
Beginning March 15, suspending most operations until further notice, including to Moscow, Mumbai, and most destinations in Europe. Flights will continue to New York, Newark, Toronto, London, Paris and Johannesburg. 

Effective March 25, suspending all passenger flights. Will maintain 13 cargo routes, including the United States, Canada and Hong Kong. Click here for more information.

Effective March 26, suspending services from NCL, LGW, STN and EDI until June 30 and operating a reduced U.K. schedule from the following airports only:

  • LHR – two flights daily
  • BHX – one flight daily
  • MAN – one flight daily
  • GLA – 1 flight daily

All flights to Madrid cancelled until March 31.

Etihad Airways
All flights between Manilla and the UAE are suspended until further notice. Limited capacity freighter flights between Abu Dhabi and Shanghai.

Money-back guarantee for delayed guaranteed service shipments suspended until further notice. Expect service impacts on both inbound and outbound shipments. Click here for FedEx news and service alerts.

Hainan Airlines
Cancellations for flights between Seattle and Beijing/Shanghai have been extended through March 28.

Hawaiian Airlines
Weekly services between Honolulu and Seoul suspended March 2 through April 30

Hong Kong Airlines
All flights to Seoul suspended from March 2 until March 28. 

Many flights suspended to/from China (including Chengdu, Chongqing, Hangzhou and Nanjing) through March 28.

Hong Kong Express
All flights cancelled between March 23 and the end of April

IAG Group
Plans to cut 75 percent of services in April and May. As of March 27, launching cargo-only flights. Click here to learn more.

Iberia Airlines
All flights between Madrid and Shanghai until further notice

All flights between Chengdu/Hong Kong and Kolkata until further notice 

Japan Airlines
All flights between Beijing and Japan suspended March 28

International flights suspended from late March until at least the end of May, temporarily grounding more than 150 aircraft.

Essential domestic, regional and freight connections will be maintained as much as possible.

Click here to learn more.

Kenya Airways
All flights between China and Kenya until further notice 

KLM Royal Dutch Airlines
Operating a skeleton passenger flight schedule for the summer season; however, continuing to operate full freighter schedule and offer charter options for cargo.

Korean Air
Cut 80 percent of flight services, temporarily grounding 100 of 145 aircraft.

All flights to/from Wuhan suspended until further notice, all flights between Seoul and Tokyo and all flights to Daegu, South Korea, until March 28.

Kuwait Airways
Until further notice, all flights to Iran are suspended

Freighter service from Chicago O’Hare to São Paulo, which may include connections to Santiago and Buenos Aires, is cancelled. The final flight from Chicago O’Hare to São Paulo departs March 29.

Lufthansa Group
Beginning March 19, announced cut backs in all flight operations, grounding 700 of 763 planes.

Norwegian Cargo
All long- and short-haul operations suspended as of March 21

Pakistan International Airlines
All flights to/from China until further notice 

Philippine Airlines
Suspending all flights between Dubai and Manila from March 20 until April 12.

Reducing and suspending flights between the Philippines and Korea through March.

All domestic flights cancelled from March 17 until April 12.

Qantas Airways
International flights suspended from late March until at least the end of May, temporarily grounding more than 150 aircraft.

Essential domestic, regional and freight connections will be maintained as much as possible. 

Rates and capacity offered or given for flights after March 21 are withdrawn, and any additional freight capacity on remaining services is offered on a space available, “first come, first served” basis.

Click here to learn more.

Qatar Airways
Freighters continue to operate globally, as passenger flights are suspended and cancelled as needed. Click here for details.

Ryan Air
Temporarily suspending 80 percent of flight services with plans for further cuts in April

South Africa Airlines (SAA)
All international operations suspended until May 31

As of March 24, SAS Cargo suspending flights from O’Hare International Airport until further notice.

Stockholm-New York, Copenhagen-New York, Copenhagen-Chicago flights operating on normal schedule through March 28. 

Copenhagen-San Francisco operating on normal schedule through March 16.

Oslo-Newark, Stockholm-O’Hare, Copenhagen-Dulles and Copenhagen/Stockholm/Oslo-Miami, Copenhagen-Los Angeles and Copenhagen San Francisco suspended until March 28.

All flights between China and Copenhagen through Feb. 29

Scoot Airlines
All flights to/from China cancelled

Singapore Airlines
Cutting flight capacity by 94 percent through April.

Cargo flights from Dallas Fort Worth, Brussels and Mumbai to Singapore and flights from Shanghai to Singapore are still operating.

Flights from Houston, Manchester and Singapore are suspended.

Passenger flights to Europe from Houston and New York JFK have been cancelled.

Freighter between Houston and Manchester suspended, but other freighters remain unaffected at this time.

Most flights between Singapore and Incheon suspended until March 26.

All flights to/from China cancelled until early further notice. Temporarily cutting 670 passengers flights from March to May across 96 routes, including to Tokyo, Paris, Los Angeles and Sydney.

Sky Lease Cargo
Freighter service between Chicago and Changsha March 18, 20, 22, 25 and 27 with additional service to Beijing, Chengdu, Chongqing, Guangzhou, Hangzhou, Nanjing, Qingdao, Shenzhen and Zhengzhou.

Southwest Airlines
As of March 22, cancelling approximately 1,000 of almost 4,000 daily flights until April 14.

Effective March 23 will no longer operate flights to international destinations. Tentative plan is to resume operations May 4.

Effective March 24, flights offered by Hawaiian Airlines suspended until further notice. For more information visit

Effective March 25, suspending road feeder service for JFK and MIA until further notice.

Visit for current flight information.

Suparna Airlines
Resumed freighter service to China with direct flights between Chicago and Shanghai every Wednesday and Saturday.

Swiss and Swiss WorldCargo
Flights from Canada cancelled until April 19.

Newark/O’Hare-Zurich still operating (as of March 13). Boston/JFK to/from Zurich/Geneva cancelled.

All flights to and from Israel cancelled through March. Flights between Zurich and Shanghai and Beijing suspended until April 24. Frequency of flights to Hong Kong reduced from daily to five weekly flights between March 4 and May 30.

TAP Air Cargo
50 percent surcharge on all shipments originating from the United States.

Normal schedule will be maintained to all U.S. gateways except Chicago and San Francisco. Operations to these gateways are suspended until further notice. 

Thai AirAsia X
Effective March 18, all DMK-HAN/DMK and CNX/HAN/CNX flights cancelled until further notice. All flights to South Korea suspended from March 6 until March 26.

Thai Airways
Effective March 25, all international flights suspended until further notice

Thai Smile Airways
All flights to/from China cancelled

Turkish Airlines
All flights between Beijing/Guangzhou/Shanghai/Xian and Turkey until further notice.

Turkish Cargo
As of March 25, TK0010 LAX – IST and TK009 IST – LAX passenger flights are suspended; however, Turkish Cargo will serve ex-LAX customers via ORD and IAH, using truck feeder service.

Freighter destinations from Istanbul include: BRU, LGG, CDG, FRA, MXP, AMS, MST, OPO, BCN, MAD, BSL and ZRH.

United Airlines
As of March 26, planning a 52 percent reduction across the United States and Canada and a 90 percent decrease in international flights. Click here for details.

United Cargo’s performance guarantee will be suspended for all shipments tendered on or after March 20.

Money-back guarantees and signature notifications suspended until further notice. Expect service impacts on both inbound and outbound shipments. Click here for UPS news and service alerts.

Not accepting any ad-hoc shipments to Europe or Xiamen Gaoqi International Airport.


Vietnam Airlines
Effective March 18, all international flights out of Vietnam are cancelled through April 30

VietJet Air
Effective March 17, all flights to and from France and Malaysia cancelled until further notice.

Virgin Atlantic
From March 26, operating the following services with a booking window of 14 days:

  • LHR – JFK – LHR daily
  • LHR – LAX – LHR daily
  • LHR – HKG – LHR three services a week

Also offering onforwarding options, for example to Chicago, Philadelphia or Boston. 

Through the end of May, Virgin Australia is reducing domestic capacity by 90 percent.

Refer to for the latest flight schedule information.

Ocean Carrier Updates

Last updated:  March 26, 2020   11:36 AM CST

Tacoma Pierce County Terminal updates hours
As of March 26, transactions will shut down for lunch starting at 11:35 a.m., and the terminal will now receive the last truck at 4 p.m. instead of 4:15 p.m., with the day shift ending at 4:35 p.m.

India’s nationwide lockdown impacts terminal, port offices
In compliance with India’s country-wide shut down, air and ocean terminals, as well as customs, carriers, and road and rail transport authorities, are expected to close the offices of their commercial functions until April 14.

While some businesses deemed essential, including carriers, are continuing to operate remotely, expect delays due to reduced on-site staff and reduced cargo movement:

  • International freighters are operating at major airports; however, their frequency has been reduced by the airlines
  • Most ports are operational; however, vessel berthing may be delayed
  • Expect some ocean carrier blank sailings in April, due to lack of cargo

U.S. ports operational, truckload volume surge continues
Deemed essential services by the government and thus exempt from stay-at-home orders, U.S. ports, warehouses and freight transportation providers remain operational. However, be aware that the Port of Baltimore’s container terminal will close for two days this month, due to low volumes from China, and West Coast ports are shifting late-night hours to increase sanitization.

Starting March 13, a US$2,000 surcharge for reefers from United States and Canada to Asia starting. Starting March 1, reefer FAK rates from North Europe to Asia, ranging from US$4,700 to US$5,700.

Starting March 12, a congestion surcharge will be added for all 40-foot import reefers to mainland China (Hong Kong excluded). Please note that other carriers may follow.

Hapag Lloyd
US$325 surcharge per container from North Europe to Far East

Ocean Network Express (ONE)
During India’s national lockdown, ONE facilities in country (terminals and ports) are running as normal, with staff is working from home.

Effective March 25, a general rate increase will apply to all dry commodities to all points and ports in Asia.

Cancelling two transpacific sailings, due to low demand: a March 23 sailing from Shanghai routing to Ningbo, Xiamen, Yantian, Houston and Tampa; and a March 28 sailing from Ningbo routing to Ningbo, Shanghai, Long Beach and Pusan.

Shipco Transport
Offices under government-mandated “shelter in place” orders are operational as essential businesses.

Offering relayed service via Seoul and other Asian gateways, as well as China to United States expedited services and China to Europe rail options. Review the full announcement for details.

General rate increases for multiple routes scheduled for April 1 and May 1. For detailed port to port information, visit the Vanguard website.


COVID-19 Information Hub: Home | Letter to Customers | Carrier Updates | Industry Alerts | Final Mile Delivery Update | AIT Office Statuses | Letter to Agents and Partners

AIT has a robust global logistics network, with more than 60 offices worldwide.

See our Global Network