Applying our shipping expertise to each residential delivery, AIT provides essential white glove services demanded by consumers and retailers.
AIT Worldwide Logistics offers Residential Delivery Service ideal for any company that needs to ship goods directly to consumers, quickly and reliably. Whether you’re a retailer delivering consumer electronics to customers who buy over the web or you’re distributing exercise equipment purchased from the showroom floor, our people deliver. We understand that dependability is part of your total brand experience. It inspires loyalty – a key to sustaining sales and growth. At AIT, we operate as an extension of your company, fully committed to your customer’s satisfaction.
We offer multiple service levels, convenient scheduling options and a professional delivery network. Our Residential Delivery Service applies our transportation expertise from the warehouse to your customer’s door.
Online support tools make scheduling deliveries fast and easy – and checking on the status of a shipment is equally simple. Consumers can use our web-based click-to-talk customer service option or call our toll-free Residential Delivery call center.
- Service to all U.S. ZIP codes
- Customized phone scripting
- Online appointment scheduling
- Automated email alerts that keep you and your customers informed every step of the way
- Automated phone system that ensures your customers are contacted in a timely manner
- Proven track record for oversized direct-to-consumer commodities, including home electronics, exercise equipment, home furnishings, appliances and more
- Customizable residential delivery services:
- White Glove
- Reverse Logistics
One of the world's best-known networks for both televised and online shopping featured AIT's specialty services in a segment promoting a mattress offering. Click play below to view a clip highlighting the residential delivery process for this product.