Tracking the performance of core processes that are crucial to meeting customer requirements is an integral part of how AIT Worldwide Logistics delivers exceptional worldwide logistics solutions to our customers worldwide.
To that end, AIT monitors more than 30 companywide Key Performance Indicators or Key Metrics to better identify any defects in a process and bring any underperforming processes back into compliance.
As part of AIT’s Quality Management System (QMS), Key Metrics data is compiled monthly, and evaluated against target benchmarks, with variations addressed. AIT also uses this data to calculate a global QMS Index based on 18 of the most critical metrics.
Interested in learning more about AIT’s Key Metrics? Contact an AIT representative today.