Customer Delight

The end goal of AIT Worldwide Logistics’ focus on quality -- customer delight, where all customers enjoy and appreciate every aspect of the service and every contact with AIT.

As a 100% management-owned company, we only answer to our customers – not shareholders or private equity interests. And while we’ve expanded our global footprint, our core values have remained steadfast:   

  • Earn customer trust – and customer delight
  • Passionately value co-workers
  • Actively engage in our communities•    Always conduct ourselves ethically
  • High performance at a world-class level

To ensure customer delight each and every day, AIT offers:

  • Worldwide reach, with over 50 offices worldwide and regional headquarters in Chicago, Amsterdam and Hong Kong
  • Regional tracking teams that monitor delivery schedules and deadlines while providing timely status updates to ensure delivery commitments are met
  • Extensive knowledge of foreign customs regulations
  • All-inclusive online tracking tools, with status updates, complete shipment details and costs associated with each shipping cycle
  • Customized reporting on data such as performance indicators and total transportation spend

See our AIT mission and vision in action and discover for yourself how our global supply chain solutions generate customer delight. View our company video here or speak with an AIT representative now. our people deliver.®

AIT has a robust global logistics network, with over 52 offices worldwide.

See our Global Network