Corrective and Preventive Action
“Quality management.” At AIT Worldwide Logistics, this isn’t just a catchphrase – it is an integral part of delivering exceptional worldwide logistics solutions to our customers worldwide. Our comprehensive approach utilizes a Quality Management System (QMS), a Quality Satisfaction Index (QSI) and last but not least, Corrective and Preventive Action (CAPA).
AIT’s Corrective and Preventive Action methodology drives continuous improvements for any underperforming processes and prevents recurrence and occurrence of undesirable situations. The process begins with an analytical investigation and then isolates root causes and proposes/evaluates potential solutions. Finally, corrective and preventive actions are implemented, leading to a stabilized customer experience and improved operational performance.
Interested in learning more about AIT’s Corrective and Preventive Action process and commitment to customer delight? Our dedicated Quality Department is staffed by members with Six Sigma training who are happy to help. Contact an AIT representative today.